Question 1

What is the 65" InFocus Interactive Smart Touch Display?

Accepted Answer

Our 65" InFocus Interactive Smart Touch Display features Real 4K UHD resolution (3840×2160), Google EDLA certification, Android 14 OS, High-Performance Cortex A73*4 processor with G52 GPU @650MHz. Perfect for schools, colleges, training centers, and offices in Nepal.

Question 2

What are the key technical specifications?

Accepted Answer

Key features include Real 4K UHD Display Resolution for crystal-clear visuals, Google EDLA Certification for trusted quality, High-Performance Cortex A73*4 Processor + G52 GPU @650MHz for fast operation, Latest Android 14 OS built-in smart system, and official Nepal Smart Board distribution in Nepal.

Question 3

What warranty and support do you provide?

Accepted Answer

We provide an exceptional warranty package: 3-Year Full Warranty + 5-Year Service Warranty for worry-free usage. This includes professional installation, technical support, and maintenance services. Our team in Nepal ensures complete after-sales support for your peace of mind.

Question 4

How much do interactive smart boards cost?

Accepted Answer

Pricing varies based on size, package options, and additional services. Our 65" models start from competitive rates, with 75" and 86" options scaled accordingly. We offer package deals including installation and extended warranties. Contact us for customized quotes based on your specific requirements and bulk order discounts.

Question 5

What software comes with the smart boards?

Accepted Answer

All boards include Mondopad Ultra 4 software suite with interactive whiteboard tools, presentation software, screen recording capabilities, wireless screen sharing, cloud integration, educational templates and activities, multi-user collaboration tools, and compatibility with popular teaching platforms like Google Classroom and Microsoft Teams.

Question 6

What additional support services do you offer?

Accepted Answer

We provide comprehensive support including: Professional installation within 24-48 hours, Free teacher training sessions, On-site technical support across Nepal, Remote troubleshooting assistance, Regular maintenance and software updates, Spare parts availability, and Dedicated customer service hotline. Our goal is to ensure your smart board operates perfectly throughout its lifetime.

Question 7

How long does installation take?

Accepted Answer

Professional installation typically takes 2-4 hours depending on location and setup complexity. Our expert technicians handle everything from mounting to calibration, network setup, and initial training. We coordinate with your schedule to minimize disruption and ensure proper setup for immediate use.

Question 8

Is the smart board compatible with my existing systems?

Accepted Answer

Yes! Our InFocus smart boards are highly compatible. They work with Windows, Mac, Android, iOS devices, support HDMI, USB, and wireless connections, integrate with popular platforms (Google Classroom, Microsoft Teams, Zoom), and support standard file formats (PDF, PPT, DOC, etc.). We ensure seamless integration with your existing technology infrastructure.

Question 9

Do you provide training for teachers and staff?

Accepted Answer

Absolutely! Every purchase includes comprehensive training covering basic operations, interactive features and tools, educational software usage, maintenance best practices, troubleshooting common issues, and tips for engaging lessons. We also offer advanced workshops and ongoing support to maximize your investment.

Question 10

How does InFocus compare to other brands?

Accepted Answer

InFocus stands out with Google EDLA certification (official Google approval), superior build quality (American brand), longer warranty period (3+5 years), proven track record (established since 1986), extensive service network in Nepal, and comprehensive software package included. While initial cost may be slightly higher, the total value and reliability make it the best long-term investment.

Question 11

Do you supply both InFocus and KINGONE smart boards in Nepal?

Accepted Answer

Yes. Nepal Smart Board supplies both InFocus and KINGONE interactive smart boards so buyers can choose premium Google EDLA-certified models or value-focused Android smart boards based on budget and classroom requirements.

Question 12

Is installation, setup, and network configuration included?

Accepted Answer

Yes. We handle wall mounting, board calibration, first-time setup, Wi-Fi configuration, account setup guidance, and basic user orientation so your team can start using the smart board right away.

Question 13

Can the smart board connect to laptops, phones, printers, and accessories?

Accepted Answer

Yes. The boards support HDMI, USB, wireless casting, and standard office connectivity so they can work with laptops, phones, monitors, printers, and other accessories used in classrooms or meeting rooms.

Question 14

Which smart board size is best for classrooms in Nepal?

Accepted Answer

65-inch models are ideal for smaller classrooms and training rooms, 75-inch models suit medium to large rooms, and 86-inch panels work best for auditoriums, conference halls, and larger institutions that need stronger visibility.

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